Perego Stroller Step

Posted on Sunday, December 26th, 2010 at 10:32 am

Ebay refund question. condition listed was way off?

i bought a peg perego stroller for $30 and another $30 for shipping. when i got it i was really disappointed. the pictures in the listing made it look really great but when i got it i first noticed the large stain on the canopy. it looks like its been sitting in a barn because of all the dust and cobwebs. also when i fold it, it won't lock. the seller didn't mention any of these things before i bought it.

i don't want this darn thing. i feel embarrassed that i bought it so i looked at the pics on the listing and non of the problems are on it. i just figured out that she probably took these pics a while ago and then let it sit outside or something. it is probably the same stroller just in much worse condition.

i figure my first step is to contact her. should i tell her i will send the item back after she refunds the money or how does it work? do i pay for shipping to go back to her but get my $60 back? does she pay for me to ship it back

did you by any chance pay for your item using PayPal? If so, file a complaint with them and ebay. Do it soon Don't wait.
You might be able to get a percentage of the cost not shipping returned but that has to be decided between the seller and the buyer. You might could ask for a certain amount refund...like $10.00 for example. Be sure to leave eBay feedback for this seller otherwise someone else might get into the same situation.
Good Luck